They Are So Cute!

Shoes 1I love shoes, always have. I am embarrassed to say how many shoes I have owned over the years. I mean, you need high heels, mid-heels and flats in all the basic colors. Sandals, Espadrilles, tennis shoes, shoes for those dressy occasions. Shoes for working in the garden and boots to ride horses. And then there are those shoes that you just have to have because they are so cute!

I have reluctantly donated many shoes over the years, and worn out even more. I am a real estate agent, so I am hard on shoes. When showing property, I sometimes walk two to three miles in an afternoon. I walk in dirt, over rocks and wet grass to find lockboxes when other agents don’t put them in convenient places and when taking photos. I am constantly scuffing and dinging my shoes on my office chair.

Yesterday, my eyes were drawn to a pair of cute little high heels on the shelf. I hadn’t worn those shoes in a while, at least over a year. I couldn’t remember why, and they were so cute and went perfectly with my outfit. Why not? They were my shoe choice of the day!

I spent the morning in my office and met clients at a home inspection in the afternoon. You might think a home inspection is boring and that the Realtors spend most of our time sitting around. But I usually take the opportunity to do my Agent’s Visual Inspection if I am representing the buyer. Of course, my clients and I follow the home inspector around while he explains what he has found. Because I love gardening, I usually spend time walking around the yard planning what I would do to it if I were the new owner. When the inspection is over, my clients usually like to walk around the home again, measuring rooms, space for refrigerator and washer/dryer, visualizing where they will put their furniture. It is such fun to see their excitement and anticipation, so I tag along!

On my way home, I stopped at the grocery store and walked every aisle. Then went by the dry cleaners to pick up laundry. And stopped at a client’s home to drop some paperwork off. And, my feet were killing me!

I have to admit, I am just not 30 years old anymore and what my feet could take then and what they can take now just aren’t the same! I hate that. But it is my reality!

Reluctantly, these cute shoes are going in the donation box today. I hope someone will enjoy them as much as I have. THEY ARE SO CUTE!

Is Your Agent Keeping Your Home From Selling?

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I recently spent a few days with clients being transferred to San Diego. They had never been to San Diego so we toured several areas and homes that seemed to fit their needs. My clients were here for a very short period of time, just a few days, and had limited time available to view homes each day.

I never expected to experience such difficulty in showing homes. Only two of the homes I showed had a seller’s phone number available for scheduling appointments. The others required an appointment made through the listing agent or their assistants. I have no problem with calling the listing agent for an appointment. What I do mind is the lack of cooperation we experienced for about half of the appointments.

When I show six to eight homes in a day, during a specific time period (usually two to four hours), I provide the seller, or their agent, an hour window of time when we expect to be there. I always call if we are running early or late, but that window usually works out. Being told that I need to “narrow it to a 15-minute time period” so the listing agent can meet us is an impossibility. Being told that “1 pm doesn’t work, can you be there at 5 pm” doesn’t either.  So, there were several homes we were not able to view, and my clients are well-qualified and motivated.

Don’t get me wrong, I am a listing agent also. I know what it is like to have agents who have made appointments to view a home and then they do not show up; I have received those phone calls from irate clients. I have had clients who had a situation that prevented the use of a lock box – an elderly client, an illness, when children are at home alone after school, a newborn, and other extenuating circumstances. But, the number of instances I encountered this past week makes me wonder if the industry is creating an illusion for sellers. That we, as the listing agent, need to be present at all showings; that we are somehow “protecting” them.

The new lock boxes actually track who has been in a home, the date and time. By making a home difficult to show it significantly reduces the number of buyers who can see your home. One of the buyers who can’t view your home may be the perfect buyer, but you will never know it. And, while we are experiencing a “Seller’s Market” in most areas of San Diego County, there were plenty of homes to view this last week, even though we were unable to view many.

Is this trend actually preventing buyers from being able to view the homes? We all know that we want as many buyers as possible through a home.  It will bring the best price and best buyer. Making a home difficult to show is like opening a new store in town and then have it open only an hour a day, and not at a time when most customers will be able to visit.

I recently sold a home in an area in which I was showing homes this past week. We had multiple offers within a week and sold the property for the full list price, much to the amazement of the “area expert”.  The home was priced well, but I wonder if the fact that it was on lock box and I had a very cooperative seller who let the home be shown at the convenience of the buyers and their agents made the difference?

Should we do a better job of educating our sellers about the importance of having their homes shown? Are we playing into our own egos when placing ourselves at every showing appointment?

And, don’t get me started on only being able to communicate with a listing agent via texting….

Selling A Home For Seniors – One Of My Joys!

oldercouplewebDid you know that as many as 1 in 14 home sales involve sellers over the age of 75? According to the National Association of Realtors, it’s true. Many of them have lived in their home for 40 years or more.  Not only have they accumulated a life time of possessions, but a life time of memories. Selling their home is an emotionally charged time in their lives and it’s hard for many to let go.

While many seniors have computers and use email, most are not as technically savvy as people in younger age groups, and they move at a slower pace. They are from an era before the old answering machines, much less cell phones. They would just “call back later” if someone’s phone line was busy.

Many real estate professionals love a fast sale and a 30 day escrow, but senior home sellers usually do not. It may take few months to plan and execute a move. They are not just packing up their belongings and moving to the next home. Most likely, they will be liquidating many, if not most, of their possessions. It can be a daunting task. Hopefully, they have family members who will help them with this process. It involves sorting through everything they own and often ending in an estate sale where things they spent a lifetime collecting are sold. Then they have to let go emotionally.

They may be moving in with family, to an Independent Living facility, or even Assisted Care. Their future may not one they planned for or really want.

For a Realtor, the process is different from most others. When I work with my senior clients, I spend a lot of time in their home; they usually do not come to my office. We often do not communicate via email; we talk on the phone or face-to-face. I am prepared to spend extra time with them to discuss their concerns, answer their questions, and even talk about their fears.  I let them know I understand how emotional this time is. I take documents to them for their review and signature. I try to anticipate potential challenges and mitigate them so there is no added stress. When appropriate, I communicate frequently with their family members to keep them informed about the process also.

My senior clients usually want to know something about the people who are buying their home. Knowing about them helps with the transition. Is it a family with young children or none? Are they a young family planning on starting a family?  Is it a single person or another retiree? They like to know that new memories will be made in the home they loved so much.

Working with seniors may take a little longer, but I love it!

FINDING THE RIGHT REALTOR: What It Takes To Buy A Home In San Diego Today

When I started working with my clients James & Sharon in June, they were really excited about buying their first home. They thought it would take about a week or two to find a home, write an offer, and have it accepted.  But, the rapidly declining inventory of homes for sale in San Diego County, especially in the under $275,000 price range, quickly shattered that illusion!

After viewing many homes, finding out that there were already multiple offers over the asking price, having three offers rejected because other buyers bid over what my clients could afford, we finally had an offer accepted and have since closed escrow. But, it’s not easy!

You are going to need an experienced agent…this is even more important in a competitive market. You need an agent who knows the local market, the other agents in the market, and the market trends. You need a veteran with a good reputation. Why? If there are multiple offers on a property, having an agent with a great reputation may give the listing agent the push they need to recommend the seller take your offer over others. The listing agent and sellers need to know that your agent is a pro who closes transactions.

In the lower price ranges, expect to pay the asking price or more!  With multiple offers now the norm, there really is no point in coming in low, you only diminish your chances of having your offer accepted, or even countered.

Write a biography about you and your family (or have your agent do it). Do you have kids? Where do you work? What do you love about the home? Send it, along with a picture of your family, with the offer. For my clients James & Sharon, it meant they had the edge over the competition. The sellers connected with their family and wanted them to have the home.

Example: I have a home listed for sale, under $275,000, a traditional sale. We had multiple offers. While I advised the seller to counter with all the buyers, they chose to work with only one family. Why?  Because the seller thought her parents would have loved these buyers being the ones to buy the home. They made an emotional connection.

True, in the case of bank owned or investor owned properties, this might not help. But with more and more traditional sales coming on the market, it can mean the difference between you being the lucky buyer selected or not!